'The check came!' Palm Harbor homeowner overcomes obstacle with My Safe Florida Home Program

PALM HARBOR, Fla. — After emailing ABC Action News, Palm Harbor resident Steve Fay is finding success through the state's popular My Safe Florida Home program.

"The check came! It's here," Steve Fay said with a smile on his face and a check in his hands.

Fay emailed ABC Action News back in June after running into an obstacle with the program, in which he initially thought he was denied.

"This was sort of the rejection letter," he told ABC Action News Anchor Nadeen Yanes. "Stating that my insurance company didn't provide me with the A-1 discount so I couldn't receive the funds."

He received a letter from the program stating that he would have to prove his insurance would give him a discount in order to move forward with processing his reimbursement. Many homeowners have reported their insurance company will not provide the A-1 discount unless the homeowner hardens their entire home, including windows, doors, roof and more.

Fay only asked the state for about $1700 back for his new, stronger garage door.

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